While a custom product sounds expensive, a solution created specifically for you can actually save you money. When you find that a stock product isn’t working exactly right, we work with you to develop an innovative solution that perfectly fits your needs. We’ve designed custom boxes, found alternative packaging solutions and even saved a client 33% just by suggesting a smaller paper towel.
Not sure where to start? Your customer service representative is happy to provide you with advice on customized products and ways you can save.
The client: Encompass Lighting
The problem: easily damaged goods
Encompass Lighting was sending its oversized fabric shades in standard packaging. The shades were getting damaged easily, and since the smallest dent or depression was unacceptable, many shades were being returned, racking up shipping, handling and merchandise costs for the client.
The solution: custom packaging
We worked with a packaging designer to create an oversized box with special inserts to protect the shades. The inserts held the shades securely in place, preventing any damage. Encompass Lighting was thrilled with the cost savings and increased client satisfaction achieved with this customized solution.
The result: lower cost and happier customers
Encompass Lighting was thrilled with the cost savings and increased client satisfaction achieved with this customized solution.

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